FAQ's

Our shipping rate is calculated according to the delivery address.
The cost varies depending on your location as well as the weight of the order placed.
Note: When shipping to multiple addresses, charges apply to each address
Yes, we offer express delivery.
Orders are processed according to how they come in:
Our store is open from Monday to Friday, 9:30am to 5:00pm.
Orders will be packed, sealed and sent out to the delivery company.
Please, note that the standard delivery time of 5-10 business days are estimates and may vary depending on circumstances like distance, local holidays, and any other external factors.
Express orders ships within 2-3 business days.
We want you to have the best experience using our products.
All sales are final, and we do not accept returns, and exchanges. However, if your order arrives damaged or incomplete, we'll gladly be of help. Please, feel free to contact us.
Please, contact us within 48 hours of receiving your order via email and one of our customer care team members will reach out to you to help you resolve any questions or concerns.
If it has not been picked up by our freight forwarding company or sent out to be shipped, please contact us immediately to stop us from shipping your order.
All address inserted at checkout are presumed to be correct and you ticked the box that you accept your delivery address is correct.
Please, note, if you gave the wrong address and package has already been delivered to the address: please reach out to the address for your package to be sent to you.
Please wait about 3 days after delivery before contacting us. Also check your mails for updates about your order.
Also, you can check your mailing box, or check with your neighbors.
If after 3 days after delivery and your package has not been received, please contact us with your order no, tracking number, email, and full address.
Get in touch with us at contactus@adeolaafolayan.ca
With your order no, and we'll get back to you within 48 hours.
You are in! We will pack your order, ensuring every selected item is in the box, and dispatch it to your address within the delivery time frame.
Yes! You can add. Just let us know or directly add the items to your cart.
No, you have to order for the self-care box, to be able to get the box.
I ship from Canada.
I am just an email away, Drop an email at contactus@adeolaafolayan.ca
Yes, Adeola will love to meet. If you are ready for a one-on-one meeting, connect with us so we can schedule a meeting according to your ease.